Free returns
You can return merchandise within 7 days after receiving your order (for FREE). *Excludes International Orders and items marked Final Sale. Please review our Return & Refund Policy here.

Exchanges
We sell out of styles quickly, so if you are looking to exchange an item and don't want to miss out, we recommend returning your items for a store credit (for FREE) and then purchasing what you are looking for right away. We will process your return within 3-5 days from the arrival of your return at our warehouse.

When will my order ship?
Order processing could take 1-3 business days before we send it to the shipping company. An email will be sent once your tracking information has been generated for your order.

How long will it take to get my order?
It depends on where you are. Once your product has shipped, delivery usually takes 3 to 5 business days in USA (except holidays or peak times). Delivery details will be provided in your confirmation email.

What shipping carriers do you use?
We use all major carriers, and local courier partners. 

Do you ship internationally?
We sure do. Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control.

How do I contact someone?
Customer service hours are Monday - Friday: 9am - 8pm EST. Someone to get back to you within the business hours. We can be reached by phone at 1-800 394 8950.

What sizes do you do?
Our items fits true to size and consistent with most other clothing brands. Please see our size chart on the product pages.

Where are you located?
We are located in Sterling Heights, Michigan.


2021 All Rights Reserve | D'Beauty Secrets